Kafila API integration

Kafila API integration for domestic-first flight booking portals

Kafila Hospitality and Travels is a Delhi-based air ticketing consolidator that has wholesaled fares to Indian retail agents since the mid-2000s, with a B2B portal and an agent API known particularly for low-cost carrier inventory. If your agency already buys through Kafila, we can move that buying power onto your own website: live search, online ticketing and your markups, built by an independent development team.

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LCC and full-service booking flows both handled
Every request and PNR logged in your own database
Gurugram team, same time zone as your agents
Independent integrator, not affiliated with Kafila

Who Kafila is

Kafila Hospitality and Travels Pvt. Ltd. is an Indian B2B travel company, headquartered in Delhi, that wholesales air tickets and related travel services to a network of retail agents and franchisees across the country. Agents work through Kafila's online B2B reservation platform, and the company also exposes an API so that the same inventory, domestic and international airlines operating in India, with a reputation for strong low-cost carrier content, can be booked from an agent's own software.

That last part is where we come in. An agent portal login is fine for a counter business; it does not power a consumer website, a sub-agent network or an ads funnel. A flight API integration turns your Kafila relationship into infrastructure your own products can sell from.

Why agencies integrate a consolidator API instead of going direct

Issuing tickets directly needs IATA accreditation and airline agreements, plus the financial guarantees behind them, which most independent Indian agencies neither have nor need. The consolidator model exists for exactly this gap: Kafila holds the airline side, you hold the customer side, and the API is the pipe between them. Compared with rebooking manually from a portal screen, an integrated flow means fares your customers see are live, bookings write themselves into your records, and your margin rules are applied by software instead of memory.

This is the same reason agencies integrate TBO or TripJack; which consolidator, or which combination, comes down to the net fares, credit terms and support you personally get from each. We integrate them all and have no stake in which you choose.

What access requires

  • An active agent relationship with Kafila, registered and verified by them directly
  • API access enabled on your account by Kafila, with test credentials first and production keys after their checks [TO CONFIRM: Kafila's current API enablement process and documentation for your account]
  • A funded agency balance or credit arrangement, since issued tickets settle against your account with Kafila
  • Your own website or portal for the API to live in; if you do not have one yet, we build that too

We cannot shortcut any Kafila-side step, and we would not trust a vendor who claims to. What we can do is run the technical conversation with their team so requests are precise and nothing stalls for want of the right question.

The flows we implement

Live availability and pricing

Domestic and international search from your Kafila account, cached sensibly so repeated searches stay fast without showing stale fares at checkout.

Booking and ticket issue

Passenger capture, fare re-check before payment, ticketing, and PNR plus ticket numbers stored in your system for reporting and service.

Cancellation and refund tracking

Cancellation requests raised from your admin panel and refund states tracked until money is actually back, not just requested.

Markup and fee engine

Route-level, carrier-level and customer-group pricing rules, plus convenience fees, computed server-side before display.

Sub-agent structure

If you distribute onwards, sub-agent logins with their own wallets, credit limits and commission statements on top of your Kafila buying account.

Sales and settlement reporting

Daily booking registers and margin reports in your admin panel, so reconciling with Kafila\'s statements is an export, not an argument.

Where a Kafila integration fits best

Kafila's air-first, India-first profile makes it a natural engine for domestic-heavy products: a consumer booking site focused on Indian routes, a B2B travel portal serving tier-2 and tier-3 sub-agents, or a flight campaign website where paid traffic lands on live domestic fares and converts online or by phone. Agencies with a broader product mix often pair it with a second supplier for hotels or deeper international content; the architecture we build keeps that door open rather than welding you to one source.

A realistic first release for most Kafila-backed sites is deliberately narrow: air search, ticketing, cancellations, a markup engine and a booking register, launched on your domain with your payment gateway. Sub-agent wallets, hotel content from a second supplier and loyalty or coupon mechanics all work better as phase two, once real bookings have shaken out the pricing rules and your team is comfortable with the servicing workflow. Phasing this way also keeps the first invoice small and puts revenue behind every later feature decision.

Process and timeline

  1. Account and scope review

    What your Kafila account can do today, what needs enabling, and what you want to launch. Fixed written quote follows.

  2. Build against test credentials

    Search, booking, cancellation and pricing rules implemented and tested end to end before any live money moves.

  3. Certified go-live

    Production keys, a batch of monitored live bookings, then full traffic with alerting switched on.

  4. Ongoing support

    Optional monthly plan covering supplier API changes, monitoring and booking investigations.

The schedule mostly turns on Kafila's enablement speed and on scope: adding air search to an existing website is quick; a new portal with sub-agents and reporting is a bigger build. Both get an explicit delivery window in the scope document, with supplier-side dependencies listed separately so you can chase them while we code.

Trademark and independence

Kafila and the Kafila Hospitality and Travels name are trademarks of their owner. Globitude Travels & Tech is an independent software integrator with no affiliation, partnership or endorsement from Kafila; we neither provide Kafila accounts nor resell its fares. Statements about Kafila's platform reflect publicly available information and may change; confirm specifics with Kafila before relying on them commercially.

Frequently asked questions

Is the Kafila API suitable if I mostly sell domestic Indian flights?

That is its home ground. Kafila built its name wholesaling air tickets, including low-cost carrier inventory, to Indian retail agents, so domestic-heavy booking sites and B2B portals are the most common use we see for the integration.

Do I need IATA to sell flights through a Kafila integration?

No. Kafila operates as a consolidator, so ticketing runs through your agent account with them rather than your own airline accreditations. You still need to be a legitimately registered business and sell honestly under consumer law.

Can you obtain Kafila API access for me?

No, and be wary of anyone who says otherwise. Access is granted by Kafila to its own registered agents. We prepare the technical request, build against test credentials the moment they arrive, and handle certification, but the account and its terms are strictly between you and Kafila.

Can a Kafila integration run alongside TBO or TripJack?

Yes. We build multi-supplier engines that query more than one consolidator and sell whichever source returns the better fare after your markup rules. Most agencies start with the supplier giving them the best net fares today and add a second once volume justifies the extra cost.

What does the integration cost?

We quote fixed prices after a scope review, based on whether we are extending an existing site or building a new portal, how many flows you need beyond search and ticketing, and whether sub-agent features are included. You get a written breakdown, not a range. [TO CONFIRM: whether to publish indicative pricing]

Turn your Kafila account into your own booking website

Share what your account has enabled and the product you want. A written scope and fixed quote come back within two business days.

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