Transfer and travel insurance API integration

Transfer API integration

A transfer API lets your platform quote and book ground transport from a supplier network of licensed operators: airport-to-hotel pickups, point-to-point rides between cities or attractions, and hourly or full-day chauffeur services. It is one of the smaller modules in a travel API integration project, but it is the one most often attached to an existing flight or hotel sale, because the customer already has a date, an airport and a hotel address.

A complete transfer integration covers:

• Quotes: pickup and drop-off locations (airport terminal, hotel, address or coordinates), date and time, passenger and luggage count, returning vehicle classes with prices and inclusions
• Booking: flight number capture for arrival tracking, lead passenger details, special requests (child seats, extra stops) and confirmation with a supplier reference
• Amendments: change of time, flight or passenger count, with re-pricing and supplier acknowledgement
• Driver details: driver name, vehicle and contact number pushed to the customer before pickup where the supplier exposes them
• Cancellation: policy check, free-cancellation windows and refund handling
• Vouchers: branded confirmation with meeting-point instructions and the supplier emergency number

Transfers are sensitive to timing. A late flight with no driver waiting is a complaint you will hear about. We build the flight-number link and the driver-detail notification as standard rather than as options, so the supplier has what it needs to track the arrival.

Car rental API, briefly

Where your customers drive themselves, a car rental API adds search by location and dates, vehicle categories, rental terms (mileage, insurance excess, fuel policy), driver age rules and booking with a pickup voucher. We integrate rental APIs from broker networks and, where available, directly from rental companies. The flow sits beside transfers in the same checkout step, and the two are rarely both needed on one trip, so the interface offers one or the other based on the customer's choice.

Travel insurance API integration

A travel insurance API lets your platform search available plans for a trip, quote a premium from the traveller details and itinerary, issue the policy document at payment and hand off claims to the insurer. It is typically presented as a checkbox or a short comparison at the end of a flight or package booking.

• Policy search: plans filtered by destination region, trip duration, traveller ages and cover type (single trip, multi-trip, student, senior)
• Quotes: premium calculation with cover summary, exclusions and the policy wording document
• Issuance: policy number and PDF certificate generated on payment and stored against the booking
• Claims hand-off: a claims link or form that passes the policy number and traveller details to the insurer claims process; the insurer, not your platform, assesses the claim
• Endorsements and cancellation: date changes and policy cancellation within the free-look period where the insurer API supports it

A note on regulation. Selling or distributing insurance is a regulated activity in most countries, including India, the US, Canada and the UK. Depending on your market and the arrangement with the insurer, you may need a licence, registration or a formal intermediary or referral agreement before insurance can be offered on your platform. We build the technical integration; we do not advise on whether you are permitted to sell. Confirm your position with the insurer and a qualified adviser in your jurisdiction before launch. [TO CONFIRM: exact wording and which markets to reference, reviewed by your legal adviser]

Where transfers and insurance fit

For destination management companies the transfer integration has a second purpose: it can replace a spreadsheet of driver allocations. Bookings from the API flow into the operations view alongside contracted local transfers, so the team sees every pickup for the day in one list.

What we deliver

Process

1. 01

   Scope

   Confirm your transfer, car rental or insurance supplier and the agreement you hold with them, the channels (B2C, B2B, DMC) and where in the flow the add-on appears. Written scope and fixed quote follow.

2. 02

   Sandbox build

   Integrate quote, booking, amendment, cancellation and document endpoints in the supplier test environment.

3. 03

   Checkout and admin

   Add-on step designed into your existing booking flow, admin markups and reports, notification templates.

4. 04

   Test and go live

   Test bookings including amendments and cancellations, document checks, then production credentials with monitoring and support.

Transfer and insurance modules are usually added to a platform that already exists, so much of the timeline depends on how that platform is built. We review it first and quote on what we find. [TO CONFIRM: typical delivery window to state publicly]

Pricing approach

Fixed quote per supplier integration. Adding transfers and insurance together, or adding them to a portal we built, is priced lower than separate projects. Support is a monthly plan covering supplier API changes. [TO CONFIRM: whether to publish starting prices]