Travel ERP and back office
Travel ERP and back office software for agencies and consolidators
Travel ERP software is the finance and operations layer of a travel business: accounting, tax invoicing, supplier settlement, BSP reconciliation, multi-branch control and management reporting, all driven by the bookings your portal and agents create. We build it for agencies, consolidators and tour operators who have outgrown spreadsheets and generic accounting packages.
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What a travel ERP or back office is
A travel ERP is the system that turns bookings into accounts. A booking engine knows that a ticket was issued; the ERP knows what it cost you, what you charged, which supplier you owe, which branch earned the margin and whether the customer has paid. It is the part of travel agency software that finance teams live in, and the part that generic accounting tools handle badly because they have no idea of PNRs, BSP cycles, agent wallets or per-passenger pricing.
We build the ERP as a set of connected modules on the same database as your booking desk and CRM, so there is one record per booking from enquiry to final settlement.
Who it is for
- IATA and non-IATA agencies issuing tickets through their own plate or a consolidator and needing clean receivables, payables and tax invoices
- Consolidators and wholesalers settling with airlines and suppliers at volume while managing hundreds of sub-agent balances
- Tour operators with deposits, instalments, supplier prepayments and per-departure profitability to track
- Multi-branch agencies that need branch-level books and head-office consolidation in one system
Accounting, invoicing and settlement
Invoice generation
Tax invoices, proforma invoices, credit notes and receipts are generated from the booking record with sequential numbering per branch. Templates carry the fields your tax regime needs, whether GST in India or VAT in the UK and elsewhere, and can show or hide supplier, tax and service-fee breakdowns per customer type. [TO CONFIRM: any e-invoicing or government portal submission you want supported]
Ledgers and accounting
Customer, supplier, agent and bank ledgers with journal entries posted automatically from bookings, receipts and payments. Trial balance and statements are available inside the system, or exported to your accounting package if your accountant prefers to close books there.
Supplier settlement
Supplier-wise payables with due dates, deposits and credit limits. Record payments, allocate them to bookings and match supplier statements line by line so that disputes are caught before the payment run, not after.
BSP reconciliation
Import your BSP billing files and match each ticket, refund and ADM against the bookings in the system. Unmatched items, fare differences and missing tickets are listed for review, so the settlement amount is verified rather than trusted.
MIS reporting
Daily sales and margin, receivables ageing, payables due, agent and staff productivity, product mix, branch comparison and supplier concentration. Scheduled reports can be emailed to owners and branch heads, and every report exports to spreadsheet.
Multi-branch and multi-currency
Agencies selling from India to travellers in the US, Canada and the UK often invoice in one currency, pay suppliers in another and report in a third. The ERP stores each transaction in its original currency with the exchange rate used, posts the base-currency equivalent, and tracks realised and unrealised differences on settlement.
| Capability | How it works | Why it matters |
|---|---|---|
| Branch books | Each branch has its own invoice series, bank accounts, cash ledger and user access. Head office sees consolidated and per-branch views. | Branch managers own their numbers; owners see the whole picture. |
| Inter-branch bookings | A booking sold by one branch and serviced by another is recorded once, with margin allocation rules you define. | No double counting and no arguments about credit. |
| Currency handling | Transaction currency, base currency and reporting currency with rate capture at the time of booking and settlement. | Accurate margins on cross-border sales. |
| Tax configuration | Tax rules per branch and product, including place-of-supply logic where it applies. | Invoices stay correct as you open new locations. |
Connecting to portals and APIs
The ERP is only as good as the data flowing into it. We connect it to your B2B travel portal so that every agent booking carries the agent account, markup tier and wallet movement, and to your B2C website or white label travel portal so that online payments post as receipts automatically. Supplier cost, PNR, ticket numbers and airline data come straight from the flight API or GDS integration rather than being typed from a screen.
Payment gateway settlements and bank statements can be imported for matching, and accounting packages are supported through export or API. If your portal is from another vendor, we integrate against its API or export files.
Implementation
Finance discovery
We go through your chart of accounts, invoice formats, tax set-up, supplier list, BSP cycle and the reports you actually use. You get a written scope and fixed quote.
Configuration
Branches, currencies, tax rules, numbering series, approval limits and report templates are set up and reviewed with your accountant.
Integration and migration
Portal, API, gateway and accounting links are built. Opening balances, open bookings and customer and supplier masters are imported and reconciled against your existing reports.
Parallel run and go-live
You run the old and new systems side by side for an agreed period, compare month-end figures, then cut over. Support continues on a monthly plan.
The timeline depends mostly on integrations and the state of the data being migrated. You get a dated plan with the scope. [TO CONFIRM: typical implementation duration to publish]
Pricing approach
We quote a fixed implementation fee based on modules, branches and integrations, plus an optional monthly plan for hosting, support and updates. No per-transaction charges. Your data stays yours and can be exported in full at any time. [TO CONFIRM: whether to publish starting prices]
Frequently asked questions
What is travel ERP software?
Travel ERP software is a back-office system that converts bookings into accounting records: invoices, receipts, supplier payables, agent balances, ledgers and management reports. Unlike a generic accounting package, it understands travel-specific data such as PNRs, BSP billing, per-passenger pricing, agent wallets and supplier deposits, and it connects directly to your booking portal and supplier APIs.
Can the ERP replace my accounting software?
It can run your day-to-day books, including ledgers, trial balance and statements. Many clients keep their statutory accounting package for year-end filing and push summarised journals to it by export or API. We set up whichever split your accountant is comfortable with.
How does BSP reconciliation work in the system?
You import the BSP billing file for the period. The ERP matches each ticket, refund and debit memo to the booking it belongs to and lists anything that does not match: missing tickets, fare or tax differences, unexpected ADMs. You review the exceptions, correct the bookings or raise a query, and the verified amount is posted to the airline payable.
Does it support GST invoices for an Indian travel agency?
Yes. Invoice templates carry the fields required for GST invoices, including place-of-supply and tax breakdown, and you can configure how service fees and supplier charges are presented per customer type. The same template system is used for VAT invoices in the UK and other markets. [TO CONFIRM: specific GST presentation rules or e-invoicing requirements you follow]
Can sub-agents see their own statements?
Yes. When the ERP is connected to your B2B portal, each agent sees their wallet or credit balance, booking-wise statement and invoices from their portal login. Credit limits and top-ups are managed in the ERP and enforced at the time of booking.
Related pages
Close your books from bookings, not spreadsheets
Share how you invoice, settle and report today. You will get a written scope with modules, integrations and a fixed quote.