B2B travel portal development
B2B travel portal development for consolidators, wholesalers and agent networks
A B2B travel portal is a booking platform where registered travel agents log in, search your inventory at net rates and book for their own customers against a wallet or credit limit. We build B2B portals for consolidators, wholesalers, DMCs and franchise networks that want to sell flights, hotels, buses and packages through sub-agents without running everything over phone and email.
Request a quote for a B2B travel portal
What a B2B travel portal is
A B2B travel portal is a closed booking website for other travel businesses. The users are sub-agents you have approved, each with a login, a price tier, and a balance or credit line to book against. They see your contracted inventory at your net fares plus the markup assigned to their group, book on behalf of their customers, and settle with you from the portal's ledger rather than a spreadsheet.
It is the online version of what consolidators have always done by phone: take supplier fares, add a margin, and distribute them to smaller agencies. It is one of the three models covered in our travel portal development hub, and the one with the most back-office logic.
Who needs a B2B travel portal
- Flight consolidators holding GDS or airline deals who want retail agencies ticketing online instead of over email
- Hotel and holiday wholesalers with contracted rates or bed-bank access who sell to agents at net prices
- Destination management companies giving overseas agents self-service quoting and booking, often alongside DMC software
- Franchise and branch networks where head office controls suppliers and pricing and each branch has its own login
- Corporate travel companies giving client travel desks a controlled booking tool with approval rules and invoicing
Agent management: registration, KYC, credit and markups
Agent management is what separates a B2B portal from a consumer website with a login box. The portal has to onboard agencies, verify them, control how much they can spend and price each one correctly.
Registration and KYC
Self-service sign-up with document upload, a review queue for your team and an approval step before the agent can see fares. [TO CONFIRM: KYC documents you require from agents]
Credit limits
Per-agent credit lines with expiry dates, utilisation tracking, automatic blocking at the limit and a request-and-approve flow for increases.
Wallets and deposits
Prepaid balances topped up by gateway or bank transfer, with a deposit request queue, credit notes and a full ledger of every debit and refund.
Tiered markups
Markup and commission rules by agent group, product, supplier, route or travel date, in percentage or fixed amounts, plus the agent's own markup for their customers.
Sub-users and branches
Staff logins with separate permissions, and head-office visibility over every branch in a franchise network.
Branded documents
Tickets, vouchers and invoices carry the agent's name and logo, with your identity shown or hidden by policy.
Products you can sell through the portal
The portal sells whatever you hold supplier agreements for. Flights usually come first: GDS, NDC, low-cost carrier and consolidator fares with ticketing, reissue and cancellation in the agent's own queue. Hotels follow, with multi-supplier search, room mapping and vouchers. Buses, packages, transfers, visas and insurance are added as modules sharing the same wallet, markup engine and reporting. Packages can also be loaded from your own contracts, so a DMC or wholesaler can sell its inventory without a third-party API.
Back office and reporting
Every booking creates accounting entries on both sides: what the agent owes you, and what you owe the supplier. The portal keeps both ledgers current, generates agent statements and invoices, and tracks outstanding credit across the network, with sales, margin, supplier and agent reports exported to your accounting system. For full accounting, supplier settlement and BSP reconciliation, the portal connects to our travel ERP software so nothing is re-keyed.
B2B vs B2C vs B2B2C
| Aspect | B2B portal | B2C portal | B2B2C portal |
|---|---|---|---|
| Users | Approved sub-agents and corporate desks | Public travellers | Sub-agents plus each agent's own customers |
| Pricing | Net fares plus tiered markup per agent group | Published fares plus your markup | Your net rate, agent adds their own retail markup |
| Payment | Wallet balance or credit limit, settled periodically | Card, UPI or net banking at checkout | Customer pays agent storefront; agent settles with you |
| Onboarding | Registration, KYC, approval | Guest checkout or instant account | Agent KYC plus storefront setup |
| Branding | Your brand, agent-branded documents | Your brand only | Each agent gets a branded site on your platform |
| Best for | Consolidators, wholesalers, DMCs, networks | Agencies selling direct online | Consolidators whose agents want their own websites |
If you want direct consumer sales as well, a B2C front end can run on the same core; see travel website development for what the consumer side involves.
API and supplier connectivity
A B2B portal is only as good as its fare sources. We connect the suppliers you hold agreements with and handle mapping, caching, error handling and certification. Flights are covered on the flight API integration page, including GDS, NDC, LCC and consolidator feeds; bus ticketing with seat maps and boarding points is on the bus API integration page. Consolidators that want to distribute outward can also get an API of their own, built on the same rules engine so fares and markups match in every channel.
Process
Discovery and scope
We map your agent tiers, credit policy, products, suppliers and settlement cycle, then issue a fixed quote with a timeline.
Design
Agent-facing search, booking and account screens plus your admin and finance screens, approved before build.
Build and integrate
Core portal, agent management, ledgers, markup engine and each supplier API, delivered in reviewable stages.
Test and launch
Booking, ticketing, credit and refund scenarios tested per product, then a pilot with a small agent group before registration opens.
Support
Optional monthly plan for supplier changes, new modules and reporting requests.
Pricing approach
We quote a fixed price based on the products at launch, the number of supplier APIs, the depth of credit and finance features, and whether you need B2B2C storefronts. Supplier fees, gateway charges and hosting are paid by you to those providers. The cost factors are explained in the travel portal development cost guide. [TO CONFIRM: whether to publish starting prices]
Frequently asked questions
What is a B2B travel portal?
A B2B travel portal is a login-only booking platform where approved travel agents search and book your inventory at net rates for their own customers. It includes agent registration and KYC, wallets or credit limits, tiered markups by agent group, agent-branded tickets and vouchers, and reporting for the agent and your finance team. Consolidators, wholesalers and DMCs use it to distribute inventory online.
How does a B2B travel portal work for sub-agents?
A sub-agent registers, uploads KYC documents and is approved by your team. They log in, top up a wallet or use an assigned credit limit, search flights, hotels, buses or packages at your net rate plus their tier markup, and book. The ticket or voucher carries their branding, the amount is debited from their balance, and they manage bookings from their own dashboard.
What is the difference between B2B and B2C travel portals?
A B2C portal sells to the public at published fares plus your markup, paid by card or UPI at checkout, with minimal onboarding. A B2B portal sells to registered agencies at net fares, settled from wallets or credit, with KYC, tiered pricing and agent-level reporting. The booking engine and suppliers can be shared; the difference is who the users are and how they pay.
What drives the cost of a B2B travel portal?
The main factors are the products at launch, how many supplier APIs each needs, the depth of credit, wallet and finance features, whether you want B2B2C storefronts, custom design, mobile apps and the support plan. Supplier and gateway fees are separate. We explain each factor in our travel portal development cost guide and quote a fixed price for a written scope.
Can agents get credit limits and wallets?
Yes. Each agent can have a prepaid wallet, a credit limit, or both. Wallets are topped up by gateway payment or bank transfer with an approval queue. Credit limits have amounts, expiry dates and automatic blocking when used up, with a request flow for increases. Every booking, refund and top-up is recorded in a ledger that feeds agent statements and your reports.
Related pages
Give your agents a portal instead of a phone queue
Share your agent count, products and suppliers. You will get a written scope and fixed quote for a B2B travel portal built around your credit policy.